
The platform
Every Capability.
Nothing Held Back.
Smart voicemail, chat, SMS, meetings and every app come with every plan. Higher tiers add recording, AI call summaries and contact-centre tools.
01
Business Phone System
- Unlimited UK calls (landline & mobile) on Professional and Ultimate; 500 pooled minutes per user on Starter
- Free local business number
- Number porting
- Call routing & ring groups
- IVR / auto-attendant
- Call queues with hold music
- Voicemail & visual voicemail
- Call recording
- Call transfer (warm & blind)
- Caller ID & call screening
02
AI-Powered Features
- AI voicemail transcription and summaries
- Urgent-voicemail flag and callback number
- AI call summaries with speakers (Professional and Ultimate)
- Meeting recaps with decisions and action items (Ultimate, with meeting recording)
- Writing help in chat and SMS (every plan; Starter: 50 uses per user per month)
- Catch me up: a private summary of what you missed in a thread (Professional and Ultimate)
- Background noise reduction on every call and meeting (every plan)
03
Business SMS
- Two-way SMS on your business number
- Shared team inbox
- Saved replies & templates
- Bulk and scheduled sends
- Delivery receipts & opt-out handling
04
Team Chat
- Channels & direct messages
- Threaded conversations
- Reactions & mentions
- File sharing with search
- Escalate a chat to a call or meeting
05
Meetings & Video
- HD video conferencing
- Screen sharing
- Conference bridge with PIN
- Meeting scheduling
- Calendar integration
06
Teams & Collaboration
- Team groups & channels
- Shared contacts & favourites
- Presence & status
- User directory
- Role-based permissions
07
Analytics & Reporting
- Call analytics dashboard
- Agent performance reports
- Call volume heatmaps
- Real-time wallboard
- Exportable reports
Apps & devices
Wherever You Work,
Your Number Follows
Desktop, mobile, browser and a physical deskphone - all ringing the same extension, all sharing the same history.
Desktop App
Full-featured app for Windows & macOS with all the tools you need.
Mobile App
Take your business phone everywhere with iOS & Android apps.
Web Client
No install needed - access everything from any modern browser.
Free VoIP Deskphone
Professional deskphone shipped free with eligible plans.
Average setup time
5min
Countries reachable
120+
UK-based support
24/7

AI insights
Smart voicemail on every plan; call summaries and meeting recaps on higher tiers.
Explore AI